Circle Of five is a leading retailer of a wide range of gifts, bath bombs, hand crafted soaps, essential oils and aromatherapy products, bags, jewellery, incense, home fragrance, and much much more..
We guarantee that our online website is completely safe and secure and we aim to dispatch all orders within 24 hours. Our global customers can be assured that all products are packaged to the highest standards to ensure that you receive your consignment safely and securely.
Whether you would like to place an order or just make an enquiry, our team will provide the highest level of customer service support to you and will ensure that all the necessary quality control checks are carried out before you receive your goods.
What if items received are damaged or incorrect?
If you receive an item that is damaged or incorrect you must immediately send us an email detailing the issues with your delivery.
If the items are faulty or incorrect we kindly ask that you return them to us so we can send out replacements or a full refund.
You must first request authorization to return them from our customer services department. It is important to maintain all the relevant details, including invoice number, product description, product number and the reason for the return of the item.
If the item you receive is damaged we will need an image to be taken and emailed to us. Once this has been verified we request that you to follow the returns procedure.
Unfortunately we are unable to credit any goods that have been returned to us without an authorization code. Once a returns note has been issued, goods must be returned in its original packaging. Upon receipt of the goods, we will refund the original price charged plus postage if we are satisfied that the return is justified.
Circle Of five
Belle Vue Lane
Tel. +44 (0)1288 488 349